Cancellation Policy

Updated November 9, 2015

While we are disappointed to see you leave the Celebration Communities, we understand that discontinuing your membership might be the right choice for you at this time.

  • Your membership in the Celebration Community is a voluntary individual membership.
  • Your membership is an annual membership automatically renewable.
  • Your membership is not refundable or transferrable. Volunteer recognitions by the Supervisor which are not utilized before cancellation or within the annual time frame of the membership member are forfeited.
  • Your membership may be “frozen” for up to six months in situations of job layoff, injury, military deployment accompanied by a letter from employer, doctor, government agency respectively. There is no fee for freezing your membership. Please make your request by emailing us at and attaching the required documentation from the appropriate source.
  • If your membership has been terminated due to a violation of the terms of use, the termination is immediate. There will be no refund and volunteer recognitions that had not yet been utilized will be forfeited.
  • If your membership has been terminated due to a violation of the terms of use, you are not eligible to obtain membership in the future.

Below you will find the step by step process for discontinuing your membership in the Celebration Community.

  • Complete and submit a cancellation form.
  • It may take up to 10 days to process your cancellation. We suggest taking this into account to ensure giving proper notice in order to avoid renewal. Payments that have already been processed are non-refundable.
  • You will receive a confirmation email when your cancellation has been processed. Please retain this confirmation for your records. If you do not receive this confirmation, please contact us.

If you have any questions or issues regarding membership, please email us at

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